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OUR SERVICE DIFFERENCE

Inventory Solutions for Accurate Ordering & Stocking

Be confident that every item in your facility is accounted for with our expert inventory management. Our counting systems ensue the custom products you need are tracked, stocked and available.

Anytime Access to Your Route Service Representative

Get personalized access to a dedicated Route Service Representative who knows just how to handle your facility’s custom needs. Prompt and professional, you can always reach and rely on your representative.

Free Same-Day Special Deliveries for Unexpected Needs

Don’t fret about unexpected needs. For no added costs, your Route Service Representative will make special deliveries by the next business day, ensuring your staff and patients always have what they need.

How We Work With You

With all the medical apparel, linens and supplies you need, plus impeccable laundering, delivering, folding and stocking services backed by our All About Service™ Guarantee, you can gladly strike inventory management from your to-do list.

The Nixon Medical Service Difference

  • Friendly, Dedicated Route Service Representatives
    Our dedicated Route Service Representatives are a trusted extension of your staff, available to be as involved or transparent as you need. Professional, friendly, attentive to your needs and always on time, our service specialists are the secret to a well-managed practice and better patient experience.
  • Reliable Product Delivery
    Our Route Service Representatives provide regular site visits to pick-up, deliver and manage your medical apparel and linens. Always professional and on time, our service specialists and quality-controlled product delivery service will never have you questioning the status of your delivery.
  • Expert Inventory Management
    Nixon Medical ensures every practice is stocked with their complete inventory – no more, no less. We achieve this by combining stringent processes to sort, set, shine, standardize and sustain, with compliant techniques and tools to ensure accurate inventory, every day.
  • Inspected, Staged, Ready To Wear Garments
    At Nixon Medical, we don’t just launder your medical apparel and linens. Rather, we professionally clean, inspect and seal your garments in plastic and automatically repair and replace worn or damaged products. Beyond that, we deliver and stage all items in a ready-to-use condition.
  • Soiled Product Removal
    During your regularly scheduled site-visits, your dedicated service specialist will remove all soiled products from your practice. Always on time, your representative will remove, transport, launder and inspect product in our HLAC compliant trucks and state-of-the-art processing facilities.
  • Storage Management Organization
    Nixon Medical provides superior service to outpatient healthcare centers nationwide using smart people, processes and technology to ensure clean and orderly location management. Our technology helps us scan, invoice and manage your various locations and inventory.
  • 3 Points of Service Review
    When your Route Service Representative completes his or her duties in your practice, you’ll never be left questioning what they did. At every regularly scheduled visit, your service specialist will tell you what they did, what they’re doing next and ask if there’s anything more you need.
  • Timely Follow-Up
    Service is of the utmost importance at Nixon Medical and that means being accessible to you when and where you need us. Your dedicated Route Service Representative is always available to you by phone and follows up within 24 hours on any needs, questions or concerns.
  • The
    Nixon Medical
    Service
    Difference™
  • Our dedicated Route Service Representatives are a trusted extension of your staff, available to be as involved or transparent as you need. Professional, friendly, attentive to your needs and always on time, our service specialists are the secret to a well-managed practice and better patient experience.
  • Our Route Service Representatives provide regular site visits to pick-up, deliver and manage your medical apparel and linens. Always professional and on time, our service specialists and quality-controlled product delivery service will never have you questioning the status of your delivery.
  • Nixon Medical ensures every practice is stocked with their complete inventory – no more, no less. We achieve this by combining stringent processes to sort, set, shine, standardize and sustain, with compliant techniques and tools to ensure accurate inventory, every day.
  • At Nixon Medical, we don’t just launder your medical apparel and linens. Rather, we professionally clean, inspect and seal your garments in plastic and automatically repair and replace worn or damaged products. Beyond that, we deliver and stage all items in a ready-to-use condition.
  • During your regularly scheduled site-visits, your dedicated service specialist will remove all soiled products from your practice. Always on time, your representative will remove, transport, launder and inspect product in our HLAC compliant trucks and state-of-the-art processing facilities.
  • Nixon Medical provides superior service to outpatient healthcare centers nationwide using smart people, processes and technology to ensure clean and orderly location management. Our technology helps us scan, invoice and manage your various locations and inventory.
  • When your Route Service Representative completes his or her duties in your practice, you’ll never be left questioning what they did. At every regularly scheduled visit, your service specialist will tell you what they did, what they’re doing next and ask if there’s anything more you need.
  • Service is of the utmost importance at Nixon Medical and that means being accessible to you when and where you need us. Your dedicated Route Service Representative is always available to you by phone and follows up within 24 hours on any needs, questions or concerns.

What You Can Expect

  • 1Choose medical apparel, linens and supplies from our product lines
  • 2Get each individual wearer sized at your facility by Nixon Medical
  • 3Add graphic design, embroidery or embellishment to your products
  • 4Collaborate with us to determine a service schedule for your needs
  • 5Receive always on-time service visits from your Route Service Rep
  • 6Get expert pick-up, delivery, folding, stocking and inventory management
  • 7Request free repairs and free same-day deliveries for special needs
  • 8Get the highest level of service through our All About service™ Guarantee
  • 9Alleviate the stressors of inventory management to focus on other matters

The Best Customer Service Agreement in the Industry

It’s easy to say we’re service-focused but it’s another thing to prove it. At Nixon Medical, we go above and beyond to substantiate our service difference every day with the All About Service™ Guarantee which promises that we’ll deliver the highest quality textile rental service. No excuses, if’s, and’s or but’s. Experience the All About Service™ Guarantee for yourself.

Take the first step towards better safety and service.

Request an information package or quote now!

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Already a customer? Contact your RSR or customercare@nixonmedical.com