Nixon Medical is the leading service provider of medical apparel and linens serving outpatient healthcare centers. From trusted Nixon laundry services to reliable Nixon customer service, the management of your medical apparel and linens will thrive with Nixon Medical.

What Makes Us Different?

Providing outstanding service to every client is our first and foremost priority. We invite you to experience The Nixon Medical Service Difference™ for yourself.

  • Service Specialists
  • Proven Processes
  • Outpatient Focus
  • Enriching Culture

The Best Customer Service Agreement in the Industry

It’s easy to say we’re service-focused but it’s another thing to prove it. At Nixon Medical, we go above and beyond to substantiate our service difference every day with the All About Service™ Guarantee which promises that we’ll deliver the highest quality textile rental service. No excuses,  if’s, and’s or but’s. Experience the All About Service™ Guarantee for yourself.

How Our Friendly Representatives Work With You

At Nixon Medical, attention to detail is of the utmost importance. We combine our stringent processes with compliant techniques and expert inventory management to ensure the highest level of service while optimizing your costs, storage, and peace of mind.

  • You choose your preferred medical apparel and linens from our product lines
  • We individually size each wearer at your facility for proper fit and comfort in Nixon apparel
  • We provide complimentary design service for customized logos on apparel and floor mats
  • We handle embroidery and embellishment in-house
  • We develop a service schedule with you to meet your facility’s needs
  • We launder and inspect all products in our state-of-the-art compliant processing facilities
  • We offer free repairs and automatically replace worn or damaged products
  • You receive regular visits from your dedicated Route Service Representative to pick-up, deliver and manage your inventory

Net Promoter is the ultimate measure of customer satisfaction in all types of industries and at Nixon Medical, our score is among the best-of-the-best service companies worldwide—a true testament to our service difference. Our focus on service is the reason our customer satisfaction rates are 2x higher than our competitors. FIND OUT MORE

USAA (BANKING) 81
NIXON MEDICAL 73
NETFLIX (ENTERTAINMENT) 68
APPLE (PHONES/TABLETS) 67
VANGUARD (INVESTMENTS) 65
AMAZON (RETAIL) 64
WEGMANS (SUPERMARKETS) 61
WESTIN (HOTELS) 59
HEALTHCARE
LINEN PROVIDERS
34

9,000 Healthcare Customers
Nationwide & Growing

2X Higher Satisfaction Rates
than Competitors

200 Hours of Training Per
Route Service
Representative

Sources: Satmetrix 2014, US Consumer Study and FranklinCovey Studies 2016 & 2019.

Laundering Process

Nixon Medical operates the most advanced, healthcare-specific laundering facilities in the country. The opportunity for cross-contamination is eliminated through negative airflow and physical separation between soiled and clean product in our facilities and delivery vehicles. We process all products using state-of-the-art laundering techniques that meet or exceed hospital standards.

Common Documentation Requests
  • Exposure control plan
  • Bloodborne pathogens requirements
  • Facility cleaning policies and procedures
  • HLAC accreditation
  • Laundry facility statements
Common Specification Requests
  • Laundering temperatures
  • Wash formulas
  • Process times
  • Titration reports
  • Universal precautions requirements
  • Training programs

Compliant Facilities, Trucks & Techniques

Nixon facilities and techniques meet or exceed OSHA and CDC standards. Nixon is also certified by the Healthcare Laundry Accreditation Council.

Request a Free Quote on Medical Apparel and Linens

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Download our product catalog today.

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All About Service™ Since 1967