Switching Medical Linen Services Has Never Been Easier

July 11, 2022 by Nixon Medical

Patients appreciate outpatient care options because of the convenience they offer. When running an outpatient medical office, your priority is keeping patients and staff safe and comfortable throughout the day. Medical linens play a considerable role in the comfort of patients and clinicians and are also necessary for a smooth operation. Knowing this, you want to ensure you’re working with the best.

In a perfect world, every outpatient medical practice would have a medical laundry service that supplements the outpatient medical experience. However, it’s more common for outpatient managers to be frustrated by their medical linen service than you might think. Some reasons for this include:

  • Poor communication and service
  • Paying for unused product
  • Strict agreements
  • Mismanaged or lost inventory
  • Taking up too much staff time

If you can relate to any of these frustrations, it may be time to consider switching vendors. Luckily, switching medical linen services has never been easier. Here are some ways we make it easy and worth your while to switch to Nixon Medical for medical apparel and linen services.


Preparing to Switch from Your Current Medical Laundry Service

If you could relate to the list of “reasons to switch” above, you’re not alone. We’ve earned the trust of more than 10,000 medical locations after most had experienced one or more of those frustrations.

Here’s some more food for thought:

Think about how your current medical linen service isn’t meeting your expectations. Maybe your vendor isn’t reliable or punctual. Or possibly, your staff and patient linens arrive, but there’s missing inventory. Another consideration could be that your current service isn’t very flexible when your needs change; for example, does your agreement allow you to change inventory par levels as patient volumes fluctuate?

Now that you have a clearer idea of what’s not working, you can identify what you need from your next medical laundry service. It can be challenging to switch medical linen services. When you have an entire office to manage, decisions like these can get pushed aside to take care of daily business. Nixon Medical understands how busy medical offices can be, so we make it easy! It’s one of the reasons why our satisfaction score is 50% higher than other vendors.

Before we get into all the reasons why we make it easy and worthwhile to switch, we have a tip: If your current contract is almost up for renewal, send your current vendor a ‘Non-Renewal Notification.’ This will prevent your agreement from renewing automatically, giving you time to review your options and ensure your practice and patients get the best value and service.


Switching to a Patient Linens Program that Offers Peace of Mind

Nixon Medical works with over 10,000 medical centers, providing fully managed HLAC-accredited medical laundry services, product fulfillment, and inventory management services. When you choose us, you’re choosing peace of mind that your medical practice will run efficiently through a reliable partner.

No-Minimum Service Agreements

While most vendors in the industry require 80% minimums on medical apparel and linen inventory service agreements, we’re proud to offer no-minimum contracts. This means that when your inventory levels fluctuate due to unforeseen circumstances or predictable trends, you’re free to scale your inventory up or down to meet your needs.


Expert Inventory Management

Our outpatient and hospital linen management system offers inventory solutions for accurate ordering and stocking; our counting systems ensure the products you need are tracked, stocked, and available. Have a small facility? We also offer storage solutions to accommodate your medical apparel and linens and keep supplies clean and organized. Learn how we customize a routine schedule and inventory level based on your needs. Watch this video to learn about our expert inventory management program and to see a typical scenario for a customer we service one day per week.

Anytime Access to Route Service Representative

We optimize communication and deliveries by assigning your office a designated Route Service Representative (RSR) who will be your primary point of contact. Your RSR is a qualified service specialist who will meet your needs on a regularly scheduled basis. Your RSR will pick up your soiled medical laundry and patient linens, restock your closets and cabinets, change out floor mats, and ensure your entire outpatient center is neat, tidy, and presentable to patients and staff.


Efficient Partner to Office Managers

Have you ever considered how a less than satisfying medical linen service may be hindering your ability to manage your office effectively? Nixon Medical does what it takes to optimize your productivity. We ensure you won’t use your limited administrative and free time overcompensating for lacking service.


Cost-Effective & Sustainable

Our medical linens are washable and reusable, which offers an environmentally and financially friendly option. Some primary benefits of reusing linen medical gowns and other textiles include maintaining a base level of PPE during conventional and crisis capacity times, improving patient and staff satisfaction, enhancing environmental quality, reducing waste, and controlling costs.


Customizable Medical Apparel

We offer opportunities to represent your brand with our professional embroidery and embellishment services that can place any name, logo, or graphic on your lab coats, scrubs, and floor mats. Our embroidery services are handled in-house and are held to the highest professionalism, accuracy, and durability standards to keep your embroidered medical apparel and mats intact.


What to Expect from Nixon Medical?

Nixon Medical is a leading medical apparel and linens vendor trusted by 10,000+ medical centers nationwide. We provide fully managed HLAC-accredited laundry, product fulfillment, and inventory management services, delivered with our industry-recognized Nixon Medical Service Difference™. When you sign an agreement with us, you can expect the following:

  • Easy payment solutions
  • No minimums required, ever
  • Free deliveries for unexpected needs
  • Contact-free service model
  • Anytime access to route service representative

Switch Your Medical Linen Service to Nixon Medical Today!

Nixon Medical would love to work with your outpatient medical office. We’re ready to meet your needs and offer excellent service that gives your patients and staff the cleanliness and comfort they need!

Get a free “Vendor Switch” consultation to discuss your current experience and what we can do for you:

  • Your inventory and service requirements
  • Details of our no-minimum contracts
  • Our competitive flat-rate payment options

Contact us to schedule your free consultation today.

Written by Nixon Medical

Take the first step towards better safety and service.

Request an information package or quote now!

Already a customer? Contact your RSR or customercare@nixonmedical.com